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> > I already did a cleaning cycle several times. The cartridges are not new. > > I've had all of them for a few months and till this week, they all had ink > > in them and worked fine. When carts are getting empty, usually a warning > > comes up, but I didn't get any warning with this problem, because the carts > > are not empty. I printed about 20 pages a few days ago , a fews of the pages > > had color pictures and colors were OK. I am going to try Burt's suggestions > > and see if I can get problem solved. Thanks for your input..
> > Mary
> It does actually sound temporary, frustrating but hopefully a little > work will get you back up and running.
> "Mary" <n...@invalid.ddd> wrote in message news:g69404$h0f$2@aioe.org... > > Hi, I have a Canon IP4000 for the last 1.5 - 2 years. Its worked perfectly > > till now.When I print a color picture, magenta doesn't show up. Black > > cart. > > shows some black on some part of the picture but not enough black on other > > parts where there should be. Green and yellow are OK. I checked magenta > > cart. and sponge part at the side seems to be dry, but there is lots of > > ink > > in the cart. Black cart ink is ok too. I did cleaning and deep cleaning a > > few times, but on Nozzle check page, red and pink don't show up and black > > shows is gray.No errors show on screen and Status monitor shows all carts > > as > > having enough ink. How can I correct this problem?
> > Mary
> What has worked for me on BJC 6000 and pixma 4200. Small bowel that > printhead can balance on its face in. Add about 2 inches of near boiling > water and ammonia (3-4:1). after rinsing printhead nozzles through the > inside sponge under briskly flowing hot water from faucet until existing > ink is rinsed out (maybe 5-10 minutes), set nozzle part of printhead into > ammonia solution (it will well up to where sponges are on the inside of the > head. Let sit overnight. Rinse well with fresh water. Pat dry with paper > towel, insert promptly into printer with ink cartridges and "deep clean" a > couple of cycles. Check nozzle pattern.
I will keep your suggestions in mind if my present problem doesn't get solved. I'm working on it today and the print head is soaking in about 1/2 inch hot water.
> This worked for me. I did not let electrical contacts sit overnight in the > ammonia but did not work about getting them wet when rinsing the printhead. > They dry off easily.
I think you meant to say above "did not worry about getting them wet"? instead of "did not work".
> Mary - I responded to several of your posts before you bought the ip4000. > The dry outlet sponge is a clue! Have you left the printer idle for a > while? Take that cart out and gently blow into the air vent while holding > the cart over a sink or wastebasket with old papers in it. You should only > have to blow gently to get it to drip from the outlet. If you have to blow > on it very hard to make it drip the cart is not feeding properly. As I > recall, you were using aftermarket carts from Staples(?). I don't know the > quality of these carts, but you can get a bad one. I've even seen posts > about an occasional defective Canon OEM cart. If you have to blow more than > gently to get the cart to drip you need to replace the cart. You may have > clogged or damaged the printhead while trying to print with a poorly feeding > cart. As far as the cleaning is concerned, you can start with just sitting > your printhead in a small container of hot water from the tap with some > toweling paper at the bottom of the container. You don't want to drowned > the printhead - just a quarter inch of water over the paper will do.
<snipped)
Burt, but just to let you know, I took out all the carts and blew into each one gently. (Now I know what the small hole is at the other side of the cart. where the bigger ink hole is). The small hole is an air hole I found out. I didn't know what it was for. When I blew into the magenta cart. I had to blow a little bit harder to get ink to come out, but ink did come out. I blew into the small black cart and the double size one (the IP 4000 has two blacks), and had to blow into the small one a bit harder also like the magenta one. I could blow more gently into the yellow and blue carts to get the ink out. In all cases, ink did come out, but magenta and small black were ones I had to blow slightly harder. Its hard to judge what is a gentle blow and what is blowing a lot :)
I took the print head out and put it in a small plastic bowl I don't need and put a part of a paper towel at the bottom and put hot water into the bowl covering the paper towel about 1/2 inch which is well below the contacts. I will keep changing the water a few times this afternoon and do the rest of your suggestions. If that doesnt work when I put the print head and carts back in, I could try the ammonia/windex you mentioned. How much ammonia and windex? I asked you some other things in my last message, but you can ignore most of them as I found out things myself once I took the carts and print head out.
> > > > > "Mary" <n...@invalid.ddd> wrote in message > > news:g69404$h0f$2@aioe.org... > > > > > > Hi, I have a Canon IP4000 for the last 1.5 - 2 years. Its worked > > > > perfectly > > > > > > till now.When I print a color picture, magenta doesn't show up. > > Black > > > > > > cart. > > > > > > shows some black on some part of the picture but not enough black on > > > > other > > > > > > parts where there should be. Green and yellow are OK. I checked > > magenta > > > > > > cart. and sponge part at the side seems to be dry, but there is lots > > of > > > > > > ink > > > > > > in the cart. Black cart ink is ok too. I did cleaning and deep > > cleaning > > > > a > > > > > > few times, but on Nozzle check page, red and pink don't show up and > > > > black > > > > > > shows is gray.No errors show on screen and Status monitor shows all > > > > carts > > > > > > as > > > > > > having enough ink. How can I correct this problem?
> > > > > > Mary
> > > > > Replace affected ink tanks with new tanks. If that doesn't solve it, > > > > remove > > > > > the head assembly and clean it with hot water and ammonia. (careful > > not to > > > > > dirty the electrical contacts on the back side). Do not leave the head > > > > > assembly out to dry, wipe if off and immediately reinsert and replace > > > > tanks.
> > > > The ink tanks all have plenty ink so I don't want to buy new ones. I > > will > > > > try the hot water and ammonia, though I am not sure what ratio the > > ammonia > > > > to water is and if the water has to be hot. I've never done this before, > > but > > > > I have some ammonia, so I will mix maybe 1 tablespoon of ammonia with 4 > > > > tablespoon of hot water and put it on the print head holes and see if > > that > > > > helps..
> > > > > NO NOT continue to use the printer in this condition or you'll burn > > out > > > > the > > > > > head. If you can't get it running again, a new head assembly might be > > > > > needed, although it's not a certainty that this will fix it.
> > > > Ok, thanks. Its not under warranty so it might be cheaper to buy another > > one > > > > if this one can't be fixed. Its only 1.5 or 2 years old so should have > > > > lasted longer I would think. I haven't over-used it but I print 2 times > > a > > > > week or sometimes more.
> > > > Mary
> > > the 4000 is a well liked machine Mary. It seems that some would rather > > > have it than many of the newer models.
> > I agree with that. I had a hard time finding the Canon IP 4000 when I bought > > it new, as it was being discontinued and several people had said it was a > > good printer. It prints very nicely. any people liked it. When I have to > > print something to give to someone, many times people ask what kind of > > printer do you have? I am going to try the ammonia/water solution when I get > > a chance. If that doesn't work, I suspect it could be the printhead, but > > after 1.5-2 years?
> > Mary
> You never know, it can sometimes be that simple. good luck anyway. BTW > I am assuming you're using Canon carts? After using some compatibles I > started getting that sort of problem and went back to the real thing, > it was just better than going through the hassle.
I've always used STaples compatibles for the IP4000 and also an IP 1500 Canon I had before this which I gave to my daughter, and this is the first problem I've had so far. So unless I never saw a need to change when the Staples brand carts worked OK. But if I continue to have problems, I may need to think about using Canon brand.
> > I use Staples compatible carts, so shouldn't matter if I was to buy a new > > printhead. But would have to be sure that would solve the problem.
> > Thanks for your suggestions Lou. I think I will try Burt's suggestions for > > now. Yours sounds like a bit more things to do > > though seems to work for you. I don't know enough about the problem I have > > or what exactly the cause is. I have used Staples brand ink for last > > 1.5 -2 > > years I've had the printer. (I'll have to look at my receipt to see when I > > bought it) but its over a year anyway. Staples ink has worked fine before, > > so far at least and I used is also in my Canon IP1500.
> > Mary
> Bingo!! You need to toss them out and get some Canon tanks. The Staples > inks are serious crap. They may be clogged inside the tank itself, or have > clogged the head. I'm a user and believer in compatible inks, but not > Staples. You should start by replacing all these tanks, and hope the head is > salvageable.
I can only speak for myself but till now (if the ink carts are the problem which I don't know yet) I've never had trouble with Staples cartridges. I used them on my IP1500 for a few years and gave that printer to my daughter who still uses it. I've been using Staples compatibles for two years on my IP4000 and this is the first problem. Staples have been selling their compatible cartridges for years, and if they got a lot of complaints, I would think they would have stopped stocking them. I know people who use them and they have never mentioned problems. But if I continue to have problems, I may have to change to brand name if need be.
> > You never know, it can sometimes be that simple. good luck anyway. BTW > > I am assuming you're using Canon carts? After using some compatibles I > > started getting that sort of problem and went back to the real thing, > > it was just better than going through the hassle.
> I've always used STaples compatibles for the IP4000 and also an IP 1500 > Canon I had before this which I gave to my daughter, and this is the first > problem I've had so far. So unless I never saw a need to change when the > Staples brand carts worked OK. But if I continue to have problems, I may > need to think about using Canon brand.
> Mary
I'd certainly try it before ditching the machine or changing the head. It can make a difference.
>> > I use Staples compatible carts, so shouldn't matter if I was to buy a > new >> > printhead. But would have to be sure that would solve the problem.
>> > Thanks for your suggestions Lou. I think I will try Burt's suggestions > for >> > now. Yours sounds like a bit more things to do >> > though seems to work for you. I don't know enough about the problem I > have >> > or what exactly the cause is. I have used Staples brand ink for last >> > 1.5 -2 >> > years I've had the printer. (I'll have to look at my receipt to see >> > when > I >> > bought it) but its over a year anyway. Staples ink has worked fine > before, >> > so far at least and I used is also in my Canon IP1500.
>> > Mary
>> Bingo!! You need to toss them out and get some Canon tanks. The Staples >> inks are serious crap. They may be clogged inside the tank itself, or >> have >> clogged the head. I'm a user and believer in compatible inks, but not >> Staples. You should start by replacing all these tanks, and hope the head > is >> salvageable.
> I can only speak for myself but till now (if the ink carts are the problem > which I don't know yet) I've never had trouble with Staples cartridges. I > used them on my IP1500 for a few years and gave that printer to my > daughter > who still uses it. I've been using Staples compatibles for two years on my > IP4000 and this is the first problem. Staples have been selling their > compatible cartridges for years, and if they got a lot of complaints, I > would think they would have stopped stocking them. I know people who use > them and they have never mentioned problems. But if I continue to have > problems, I may have to change to brand name if need be.
> Mary
The IP1500 is a completely different print engine, and uses different ink. Staples uses tanks from the lowest bidder, so the ink can, and often is, different from one batch to the next. At best, it's the cheapest ink money can buy. If you want decent compatible inks, go online. I use www.alotofthings.com , and recommend the G&G tanks. I'm 75% sure that your trouble is due to the inks you are using. Even if the head is clogged, it may be salvageable. If it's not salvageable, the IP4000 is worth getting a new head for. In any case, you really should replace the Staples tanks completely before proceeding.
> >> > I use Staples compatible carts, so shouldn't matter if I was to buy a > > new > >> > printhead. But would have to be sure that would solve the problem.
> >> > Thanks for your suggestions Lou. I think I will try Burt's suggestions > > for > >> > now. Yours sounds like a bit more things to do > >> > though seems to work for you. I don't know enough about the problem I > > have > >> > or what exactly the cause is. I have used Staples brand ink for last > >> > 1.5 -2 > >> > years I've had the printer. (I'll have to look at my receipt to see > >> > when > > I > >> > bought it) but its over a year anyway. Staples ink has worked fine > > before, > >> > so far at least and I used is also in my Canon IP1500.
> >> > Mary
> >> Bingo!! You need to toss them out and get some Canon tanks. The Staples > >> inks are serious crap. They may be clogged inside the tank itself, or > >> have > >> clogged the head. I'm a user and believer in compatible inks, but not > >> Staples. You should start by replacing all these tanks, and hope the head > > is > >> salvageable.
> > I can only speak for myself but till now (if the ink carts are the problem > > which I don't know yet) I've never had trouble with Staples cartridges. I > > used them on my IP1500 for a few years and gave that printer to my > > daughter > > who still uses it. I've been using Staples compatibles for two years on my > > IP4000 and this is the first problem. Staples have been selling their > > compatible cartridges for years, and if they got a lot of complaints, I > > would think they would have stopped stocking them. I know people who use > > them and they have never mentioned problems. But if I continue to have > > problems, I may have to change to brand name if need be.
> > Mary
> The IP1500 is a completely different print engine, and uses different ink.
I used Staples compatible inks with it and they still sell Staples compatibles for the IP 1500.
> Staples uses tanks from the lowest bidder, so the ink can, and often is, > different from one batch to the next. At best, it's the cheapest ink money > can buy. If you want decent compatible inks, go online. I use > www.alotofthings.com , and recommend the G&G tanks. I'm 75% sure that your > trouble is due to the inks you are using.
I don't know if you are right or wrong, because I don't know what the problem is yet, but why would Staples inks be OK in my IP 4000 for the past 2 years? Wouldn't this problem have come up before now? I've used plenty ink carts by now. www.alotofthings.com above does not ship outside of the US. I am in Canada. Many US sales sites do not ship outside the US.
>Even if the head is clogged, it > may be salvageable. If it's not salvageable, the IP4000 is worth getting a > new head for. In any case, you really should replace the Staples tanks > completely before proceeding.
Staples calls them compatible but they really are not since the word
compatible is meaningless. Staples non OEM carts have been known to
cause problems. I have mentioned this before. People who do not
listen have trouble. There is an old saying:
Fool me once
Shame on you
Fool me twice
Shame on me
I love saying I told you so. There are some in this ng who just do not
believe me.
One person in this ng posts as TJ
His situation is difference.
He refills an HP cart with an integrated printhead. If it clogs there
is no loss. He also prints mostly throwaway documents according to my
understanding of what he does. So there it is no biggie if it fades.
He claims he has not had leakage issues. Others have but not
everybody. He claims he does not mind the nuisance of refilling and
that is worth his time. So for him, as long as he does not need TOP HP
quality it works.
so shouldn't matter if I was to buy a new
printhead. But would have to be sure that would solve the problem.
Thanks for your suggestions Lou. I think I will try Burt's suggestions for
now. Yours sounds like a bit more things to do
though seems to work for you. I don't know enough about the problem I have
or what exactly the cause is. I have used Staples brand ink for last
1.5 -2
years I've had the printer. (I'll have to look at my receipt to see when I
bought it) but its over a year anyway. Staples ink has worked fine before,
so far at least and I used is also in my Canon IP1500.
Mary
Bingo!! You need to toss them out and get some Canon tanks. The Staples
inks are serious crap.
I have been saying that for a long time. You cannot even find out the
name of the ink they sell.
They may be clogged inside the tank itself, or have
clogged the head. I'm a user and believer in compatible inks
Since they do not exist I am not. Besides the ink vendors will not
tell you what they are selling. Many are offering the same exact thing
under different names and some are selling them under different
websites. That is the same thing and the same organization all under
different names. This makes it almost impossible to track quality and
issues.
, but not
Staples. You should start by replacing all these tanks, and hope the head is
salvageable.
